Privacy Policy

Privacy Policy

Piney Park, LLC (“Piney Park,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pineypark.com, purchase tickets, register for events or field trips, sign waivers, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information in the following ways:

a. Personal Information You Provide

When you voluntarily submit information through our website, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • School or organization name (for field trips)

  • Student or participant information (for waivers and group registrations)

  • Any information you submit through contact forms, registrations, or emails

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

  • Referring URLs

This information is used for website functionality, analytics, and improvement.

c. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Remember preferences

You can disable cookies through your browser settings, but some features of the site may not function properly.

2. How We Use Your Information

We may use the information we collect to:

  • Process ticket purchases, registrations, and payments

  • Manage field trips, events, and waivers

  • Communicate with you regarding your visit, booking, or inquiries

  • Send important operational or administrative messages

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

  • Prevent fraud and enhance security

3. Sharing Your Information

We do not sell your personal information.

We may share information only with:

  • Payment processors and service providers necessary to operate our business

  • Website hosting, ticketing, waiver, and communication platforms

  • Legal authorities if required by law or to protect our rights, safety, or property

All third-party service providers are required to safeguard your information.

4. SMS Terms & Privacy

Terms of service and privacy policy for SMS communications

Terms of Service

By opting in to SMS messages from Piney Park LLC, you agree to receive text messages for customer support, service updates, and other communications related to your account or interactions with Piney Park.

You can cancel the SMS service at any time by texting STOP. After you send the SMS message “STOP” to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply sign up as you did the first time, and we will resume sending SMS messages to you.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have questions about your text or data plan, please contact your wireless provider.

Privacy Policy (SMS)

Piney Park LLC does not share mobile phone numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. Children’s Privacy

Piney Park is a family-friendly attraction. We do not knowingly collect personal information directly from children under the age of 13 without parental or guardian consent.

Information related to minors (such as student names or waiver information) is collected only from parents, legal guardians, or authorized school representatives for participation in events or field trips.

If you believe we have collected information from a child without appropriate consent, please contact us so we can promptly remove it.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You may:

  • Request access to or correction of your personal information

  • Request deletion of your information, subject to legal or operational requirements

  • Opt out of marketing communications by following unsubscribe instructions

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Piney Park, LLC
📍 Marshall, Texas
📞 (903) 471-3363
📧 [Insert Email Address]

Piney Park White & Green Logo